Terms of Service

Last updated: 2026-05-06.

1. About these terms

These Terms of Service ("Terms") govern your use of LandedClear (the "Service"), a pay-per-use web application that is a product of Amana Noble Venture ("we", "us", "our"), a partnership firm registered in India. The partners of Amana Noble Venture are Hamza and Aboobacker. Aboobacker ("Aboo") is the partner responsible for LandedClear day-to-day.

By using the Service — visiting the website, running a calculation, or paying for a PDF — you agree to these Terms. If you do not agree, please do not use the Service.

We may update these Terms occasionally; the Last updated date at the top reflects the most recent version. Material changes are notified per Section 14.

2. The service we provide

LandedClear lets you:

• Calculate the full landed cost of a cross-border shipment (duty, taxes, freight estimate, insurance, handling) based on publicly available data.
• Get an AI-suggested Harmonised System (HS) classification for a product description.
• For Standard and Premium tiers, get a compliance checklist and sanctions screening, packaged in a downloadable PDF.

We rely on public tariff feeds (USITC HTS for US-bound shipments, CBIC for India-side data), the OpenSanctions consolidated database for sanctions screening (when you supply a supplier name), and Anthropic's Claude AI for HS classification. These sources are reliable but not infallible. Our PDFs always carry a date stamp and a clear "indicative only" disclaimer, and we expect you to verify outputs with a licensed customs broker before acting on them.

3. Eligibility

To use the Service you must:

• Be at least 18 years old (or the age of majority in your jurisdiction).
• Have the legal capacity to enter into a binding contract.
• Not be a sanctioned person or entity, and not be acting on behalf of one.
• Not be using the Service to evade export controls or sanctions of any jurisdiction. By paying, you affirm that the shipment described in your calculation does not violate applicable export-control law.

4. No account required

LandedClear is intentionally accountless. You don't sign up, you don't pick a password, we don't issue you a profile. Your only persistent identifier with us is the email address you provide at checkout, used to deliver your PDF.

If you lose your PDF email, contact [email protected] and we'll re-send it from our records. To have us forget you, see Section 7 of the Privacy Policy.

5. Pricing, payment, and refunds

Pricing

We charge per result, in Indian Rupees (INR) via Razorpay:

Pricing on the website at purchase time is the canonical source. Currency conversion to your card / UPI is handled by Razorpay and your card issuer.

Payment

Razorpay processes the actual payment on its hosted checkout. Razorpay's terms and privacy notice apply to that interaction. We never see your card or UPI details — we only receive a payment confirmation, an order/payment ID, and the email address you provided.

Refunds — full and automatic

• Our system fails to deliver the PDF. If, within 24 hours of payment, you have not received your PDF and our records show generation or delivery failed permanently, we issue a full refund without you having to ask.
• Material data error. If you report a clear, verifiable error in our computed data (wrong duty rate, missing required permit category at chapter level, etc.) within 7 days of receiving the PDF, we will refund in full and re-issue a corrected PDF where possible.

Refunds — at our discretion

• You changed your mind after the PDF was delivered and downloaded.
• You provided a supplier name and the sanctions screening returned a result you did not expect (the screening was performed correctly; the result is informational and not grounds for a refund).
• The output guidance is "Indicative only" and your customs broker disagrees with our estimate. The PDF is a planning aid; disagreement on a single line item isn't, by itself, a defect.
• Email [email protected] with a specific reason and we'll consider it.

Refunds — not covered

• Shipment costs incurred because of factors outside our scope (currency fluctuation, port handling fees, broker fees, inspection charges, etc.).
• Anti-dumping duties, since these are explicitly not assessed in the current version of the product (every PDF carries this disclosure).

Refunds are processed via the same Razorpay flow used for the original payment and typically arrive within 5-7 business days.

6. The indicative nature of the output

Every PDF we produce is generated based on publicly available tariff and regulatory data as of the data-refresh dates listed on the report. It is provided for indicative planning purposes only. It does not constitute legal, financial, customs, or tax advice. You should verify all figures and compliance requirements with a licensed customs broker, tax adviser, or legal professional before committing to any shipment. LandedClear accepts no liability for losses arising from reliance on a PDF report.

7. Acceptable use

You agree to use the Service only for lawful purposes. Specifically, you will not:

• Use the Service to plan or facilitate a shipment that violates applicable export-control, sanctions, or anti-money-laundering law.
• Provide false, misleading, or fraudulent information about the goods, their origin, value, or supplier in order to obtain a misleading result.
• Scrape, crawl, or programmatically extract data from the Service in volumes that materially affect availability for other users.
• Reverse-engineer the Service to build a competing product.
• Resell PDFs as your own product without written permission. (You are free to share PDFs with your customers, brokers, banks, and counterparties; you are not free to white-label them as another company's reports.)
• Attempt to circumvent rate limits, the Cloudflare Turnstile gate, or any other technical protection.
• Use the Service to harass, defame, or screen people for purposes other than legitimate trade-compliance review.

We may suspend service to any user we have a reasonable basis to believe has violated this section.

8. Sanctions screening — your obligations

The optional sanctions screening (Standard and Premium) checks the supplier name you provide against the OpenSanctions consolidated database. This screening is a starting point, not a complete sanctions-compliance program.

A "Clear" result does not mean the entity is necessarily safe to deal with — it means the typed name didn't match any list as of the moment we checked. Our screening:

• Checks the supplier name only; not the buyer, not the consignee, not beneficial owners.
• Does not assess ownership / control relationships ("50% rule"), shell-company structures, sectoral sanctions, or subsidiary relationships.
• Does not assess the goods themselves against export-control commodity lists (EAR, ITAR, EU Dual-Use, etc.).
• Reflects the data as of the screening time. Sanctions lists update; today's "Clear" may be tomorrow's "Blocked".

You remain solely responsible for your own sanctions and export-control compliance program, including (where applicable) ownership-tree analysis, classifying goods under export-control commodity lists, and obtaining licences before shipment.

9. Intellectual property

Our IP

We own the LandedClear name, logo, brand, website, calculation methodology, codebase, PDF templates, and all related documentation. Nothing in these Terms transfers any of that to you.

Your inputs

You retain full ownership of the calculation inputs you type. You grant us a limited, non-exclusive licence to use those inputs solely to deliver the Service to you and to maintain audit / accounting records.

Your PDFs

When you pay for a PDF, we grant you a perpetual, non-exclusive, non-transferable licence to use that PDF for your own business purposes — including sharing it with your customs broker, bank, freight forwarder, insurer, accountant, customer, or supplier; storing it for future reference; and quoting from it in your own correspondence. The licence does not include the right to resell the PDF as a standalone product, white-label it as another company's report, strip the LandedClear branding or disclaimer footer, or use it as input to train a competing AI / classification model.

10. Warranties

To the maximum extent permitted by applicable law, the Service is provided "AS IS" and "AS AVAILABLE". We do not warrant that the Service will be uninterrupted, secure, or error-free; that data sourced from third parties will always be accurate, complete, or current; that the Service will meet your specific compliance, legal, or commercial needs; or that the AI HS classifier returns the correct classification for your specific product.

We disclaim, to the extent permitted by law, all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

If you are a consumer in a jurisdiction granting non-waivable statutory warranties (some EU member states, UK, parts of Australia and India), those rights apply in addition to the above; nothing here purports to override them.

11. Limitation of liability

To the maximum extent permitted by applicable law:

• Our total liability arising out of or relating to the Service (whether in contract, tort, or otherwise) is limited to the amount you paid us for the specific transaction giving rise to the claim. For most claims that's between ₹99 and ₹999.
• We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost business, or lost data, even if we were advised of the possibility of such damages.
• We are specifically not liable for customs holds, demurrage charges, broker re-filing fees, shipment delays, regulatory fines, lost contracts, or any other downstream cost arising from a discrepancy between our indicative output and the eventual real-world outcome of your shipment.

These caps and exclusions do not apply to liability that cannot legally be excluded — including (depending on jurisdiction) liability for fraud, gross negligence, death or personal injury caused by negligence, or breach of non-excludable consumer rights.

12. Indemnity

You agree to indemnify and hold us harmless from any third-party claim, demand, or loss (including reasonable legal fees) arising from your breach of these Terms, your use of a LandedClear PDF outside the licence in Section 9, your shipment of goods that violate applicable export-control or sanctions law, or misrepresentations in inputs you provided.

This indemnity is mutual within reason: if a third party brings a claim against you because of something we did wrong (e.g. we leaked your data through gross negligence), we cover our own defence; we don't ask you to indemnify us in that case.

13. Termination

These Terms apply for as long as you use the Service. You can stop using the Service whenever you want — there is no account to delete. We may suspend or terminate your access if you breach Sections 3 (eligibility), 7 (acceptable use), or 8 (sanctions). We will refund any already-paid-but-undelivered transactions if we terminate other than for cause.

Sections that by their nature should survive termination — including the liability cap, indemnity, intellectual-property provisions, governing law, and dispute resolution — survive after termination.

14. Changes to these terms

• Minor changes (typo fixes, clarifications, contact-detail updates): we update the page and bump the Last updated date.
• Material changes (changes that affect your rights, refund policy, liability cap, or pricing): we update the page, bump the date, and email the change with at least 14 days' notice to customers who purchased a PDF in the last 12 months.

Continued use of the Service after a material change becomes effective means you accept the updated Terms.

15. Governing law and dispute resolution

Governing law

These Terms are governed by the laws of India, without regard to its conflict-of-laws rules.

Informal resolution first

If you have a complaint, please email [email protected] with a clear description and reference any transaction ID. We commit to acknowledging within 7 business days and trying to resolve in good faith.

Formal disputes

Any dispute that cannot be resolved informally within 30 days of written notice will be submitted to binding arbitration in India under the Arbitration and Conciliation Act, 1996, before a single arbitrator agreed between the parties (or, failing agreement, appointed under the Act). The seat of arbitration will be Bangalore, India, and the language English. The arbitrator's decision is final and binding.

Consumer-jurisdiction carve-out

If you are a consumer in a jurisdiction whose law gives you a non-waivable right to bring a dispute in your local courts (e.g. EU member states, UK), nothing in this section limits that right. You may also bring small-claims actions in your local court regardless of the arbitration clause.

Class action waiver

Disputes are resolved on an individual basis. You waive any right to bring or participate in a class action or class arbitration to the maximum extent permitted by law.

16. General provisions

• Severability. If any provision of these Terms is found unenforceable, the rest remain in effect.
• No waiver. A failure to enforce a provision is not a waiver of the right to enforce it later.
• Assignment. You may not assign these Terms without our written consent. We may assign them to a successor entity (e.g. if LandedClear is incorporated as a company or sold) on notice to you.
• Entire agreement. These Terms, together with the Privacy Policy and any pricing terms displayed on the website at purchase time, are the entire agreement between us about the Service.
• Force majeure. Neither party is liable for failures caused by events beyond reasonable control (war, civil unrest, natural disaster, internet outage, government action, third-party API failure, pandemic).

17. Contact

For any question about these Terms, the Service, or your transaction:
[email protected] — subject "Terms question" or "Refund request" or anything specific.

We aim to respond within 7 business days.

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LandedClear provides indicative landed-cost and compliance estimates based on publicly available data. Verify with a licensed customs broker before shipment. Not legal or financial advice.